Guest Book OIS Český Krumlov

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Name: Stephen Popplewell
Message:
Just wanted to recommend a guide we found through your website - Jiri Vaclavicek.
Jiri was a thorough professional and provided an entertaining and informative 2 hour tour of Cesky Krumlov.
My wife had lost an expensive pendant the day before and he took us back to the store only to find it closed.
We left the next day but he went back and managed to retrieve the necklace. He is posting it back to us now.
We were so pleased and recommend him in the highest possible way.
If anybody reads this - and you need a guide - Jiri is your man!
Answer:
Dear Stephen,
it is a pleasure to read such a nice words about a help and we are very proud, that Jiri is one of our professional town guides.
Best regards
Andrea Kintzlova
Cesky Krumlov Tourism
Date and Time: 3.8.2017, 19:45:35
Host: 91.141.2.16.wireless.dyn.drei.com
Name: jang suk pin
Message:
Hello, I am JANG SUK IN living in Korea. I went to the Czech Republic with my wife for the first time. The most impressive thing was the deep history, the gorgeous night view, and the premium beer. But there was a little bit of unhappiness. After making wonderful memories in Prague, I went to Cesky Krumlov to spend one night with my wife. Before we left for the Czech Republic, we booked reservations for Edward Kelly Hotel. And I arrived at the hotel at about 11 a.m. on May 18th. However, the hotel staff told me to come back when it was two o clock. So we arrived at 3 pm after lunch and sightseeing tour. Then one man came, and he loaded our luggage with ours and moved us somewhere. My wife and I thought we d move to another Edward Kelly Hotel, but we took us to an apartment outside the main street. While we were embarrassed, he left the apartment keys and I was so angry that I rushed to the hotel and asked the hotel clerk what happened to the hotel, and the clerk said we had no water. So I asked for cancellation of the hotel, but the employee repeated that it was impossible to cancel. I thought I couldn t sleep at this hotel, so I went back to the apartment and we went back to the hotel with my bag and keys. However, the hotel employee got off work. Thankfully, a staff member of the ck shuttle bus company, located next to the hotel, helped us call to the hotel clerk. However, the hotel staff said that the hotel was already overbooked and could not cancel the hotel. I was so upset that I couldn t sleep in the apartment. Then, the bus company worker said to leave the key. He said that he could vouch for it.
I spent my last night in the Czech Republic and returned to Korea, but the nightmare remained. Hotel employees used my credit card information to pay for the hotel.
I don’t understand this situation.
I want to return my money and ask for proper action so that I don t have another victim.

Answer:
Dear Jang Suk Pin,
we are sorry for any invocenveniences caused. We have contacted Hotel Edward Kelly and they told us that have contacted you regarding your issue and explained you the conditions of the booking.com. It is not in our competencies to solve your problem, please stay in touch with Hotel Edward Kelly or contact booking.com for further information.

Thank you for your understanding.
Michaela Picková, Information Center Cesky Krumlov
Date and Time: 21.5.2017, 17:13:40
Host: ppp-58-8-91-121.revip2.asianet.co.th
Name: John keiren
Message:
Divci kamen: signposting from the village of trisov is not ok. It is unclear thar visitors are ecpected to park near the roailroad in trisov. Also unclear what the walking distance or time to the castle is. There is a information sign but it is not on the parking but later on on the footpath. An entry fee is ok but should not be a surprise. The a3 leaflet hat to be returned while i would be happy to buy it. So i could not get hold of The emailaddress to sent these comments.
Answer:
Dear Mr. Keiren,
the contact, prices, history and also detail informations how to go there you can find on the website: www.divcikamen.cz - on the right side in the middle of the page it is possible to switch the page to different languages, also to english or german. Hopefully this information will help other tourists who would be interested in this beautiful monument to find easy the way.

Best regards
Andrea Kintzlova, Information Center Cesky Krumlov
Date and Time: 18.9.2016, 10:12:38
Host: 541cff7a.cm-5-5d.dynamic.ziggo.nl
Name: Tien
Message:
Hello!
I am Tien! I see the website and I want to book Priva t HOŠNOVÁ .
1double room for 2 people for one night (6/24-6/25)
Is it available? And How much it is ?Thank you

It s nice to heard from you ASAP :)



Answer:
Dear Tien,
we have answered your same request from yesterday by email.

INFOCENTRUM Český Krumlov
Date and Time: 25.5.2016, 23:37:53
Host: ip-94-232-153-4.nette.pl
Name: Ann
Message:
We (3 people) want to find the best and cheap way to depart from Cesky Krumlov to salzburg on July 15th. Can you help with some info?
Answer:
Hello,
the best way is to use the shuttle service
(door to door service) - there are many
companies - for more information please see
our website - section tourist - travel and
transport - taxi, transfer.

Best regards
Infocentre Český Krumlov
Date and Time: 24.5.2016, 00:44:12
Host: hve-0086.koleje.cuni.cz
Name: Alba
Message:
Beautiful place! We went last year around these dates. Very nice people, nice hostel and of course excelent food. The landscape, the castle, the gardens and the medieval houses are simple wonderful. We hope to visit you soon.

Alba García
(Spain)
Date and Time: 20.4.2016, 20:46:38
Host: cm-93-156-132-37.telecable.es
Name: Antonella
Message:
In love with your town. We are going to write about it in www.laaventuradejuls.com .
Thanks a lot for a perfect day!
Date and Time: 26.3.2016, 21:59:33
Host: ples3.ck.opennet.cz
Name: Green
Message:
Excuse me, we are 4 persons, we will travel to CK in 3/12 Saturday, because we don t stay, so can we Luggage storage in your information center? charge fee?
Answer:
Hello,
yes we have a luggage storage in our office, the charge is 25 CZK/piece. In March is the opening time 9am-5pm (lunch breake 1pm-2pm).
Best regards
Infocentrum Český Krumlov
Date and Time: 18.12.2015, 10:56:50
Host: 223-140-212-42.emome-ip.hinet.net
Name: CAROL
Message:
Would like to visit Cesky Krumlov for 2 nights,but want to find the best way to depart from Cesky Krumlov to Budapest,Hungary.Can you help with some info. Cesky Krumlov Card-1 entrance card to 4 museums-does this included the guided tours or is there an extra cost & if so, what is price? Can it be purchased in advance of arrival from overseas and mailed ?
Thank you.
Answer:
Greetings from Cesky Krumlov and thank you for the questions.
Here you can find some suggetions of the shuttle transports which are the easiest: http://www.ckrumlov.info/php/katalog/kpr/sestava_taxi.php?lang=en.

In the four museums there are no guided tours, you just buy the card and then visit them by yourself. In some of them there is an audioguide available and in the Seidel Museum you can take the guided tour but it´s not guaranteed.
You can buy the card in our office or any of the museums.

Best Regards
Jan Čermák
Information centre
Date and Time: 15.8.2015, 23:16:31
Host: 198-47-47-44.dyn.novuscom.net
Name: Leo Zastell
Message:
Visited Restaurang Krumlovská fontána 15 june. Hade a nice evening and the food was greate. We forgot our camera at the table and when i phoned 2 weeks later, they said that they have the camera. The staff promised to send it to Sweden. Thats Service!!!
Date and Time: 6.7.2015, 20:59:29
Host: 81-229-101-17-no70.tbcn.telia.com
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